photo_cv
Département
Département
Département Marketing
Domaine(s) d’enseignement
Domaine d’enseignement
Marketing
Domaine(s) de recherche
Domaine de recherche
Marketing, electronic word of mouth; social media marketing; e-tourism; strategic marketing/management; knowledge management; technology adoption and continuance intention; and online consumer co-creation
Sciences de l'information et de la communication
Innovation et entrepreneuriat
Compétences
Marketing
Stratégie
Communication
Marketing Numérique
Réseaux sociaux
L' e-tourisme
Social networks
Biographie
Biographie
RAFFAELE FILIERI est professeur de marketing numérique à l'école de commerce d'Audencia. Avant d'occuper ce poste, Raffaele a travaillé comme maître de conférences en marketing à l'école de commerce de l'université de Newcastle et à l'école de commerce de l'université de Northumbria (Royaume-Uni). Il a également été chargé de cours à l'université de Limerick, à la Kemmy Business School (Irlande), ainsi qu'à l'université La Sapienza de Rome et à l'université du Salento (Italie). Raffaele est titulaire d'un doctorat en ingénierie commerciale (science de la complexité) de l'Universita' Roma Tre.
Les principaux domaines de recherche de Raffaele sont le bouche-à-oreille électronique, le marketing des médias sociaux, l'e-tourisme, le marketing/gestion stratégique, la gestion des connaissances, l'adoption des technologies et l'intention de continuer, ainsi que la co-création en ligne par les consommateurs (voir la page sur la recherche pour plus de détails).
Raffaele a reçu plusieurs prix pour ses recherches sur les médias sociaux (prix du meilleur article dans le cadre du Consumer Research Track à l'Academy of Marketing 2014 à Bournemouth (Shilling in online reviews : An exploratory study on consumer attitude and behaviour with promotional reviews) ; prix du meilleur article de conférence (global) lors de la conférence de l'Academy of Marketing à Southampton (Understanding consumers adoption of e-WOM through information quality and product ranking).
Section CV
Formation
Philosophiae Degree, Sciences de Gestion, Marketing
Universita Roma Tre, Roma 2009MSc - Social Sciences, Major in Marketing & Communication
La Sapienza Universita di Roma, Rome 2004Expériences professionnelles
Senior Lecturer in Marketing
Newcastle University Business School, Newcastle, Royaume Uni 2016 - 2017Senior Lecturer in Marketing
Northumbria University, Newcastle, Royaume Uni 2011 - 2016Lecturer in Marketing
Kemmy Business School, Limerick, Irlande 2009 - 2011Post-doc position, Teaching Assistant in Marketing
La Sapienza Universita di Roma, Roma, Italie 2009 - 2010Publications
À paraître
MA, X., AW, E. C.-X., FILIERI, R. From screen to cart: how influencers drive impulsive buying in livestreaming commerce?. Journal of Research in Interactive Marketing
Publié
FILIERI, R., GALATI, F., RAGUSEO, E. (2024). The Host Canceled My Reservation! Impact of Host Cancelations on Occupancy Rate in the P2P Context: A Signaling Theory Perspective. IEEE Transactions on Engineering Management, 71 (2024), 785-796.
À paraître
FILIERI, R., MILONE, F. L., PAOLUCCI, E., RAGUSEO, E. (2024). P2P Platform Performances in Global Crisis: The Role of Hypothetical, Social Distance, and Host Characteristics. IEEE Transactions on Engineering Management, 1-10.
RIALTI, R., FILIERI, R. (2024). Leaders, let’s get agile! Observing agile leadership in successful digital transformation projects. Business Horizons
DAS, R., AHMED, W., SHARMA, K., MARIANN HARDEY, M., DWIVEDI, Y., ZHANG, Z., APOSTOLIDIS, C., FILIERI, R. (2024). Towards the development of an explainable e-commerce fake review index: An attribute analytics approach. European Journal of Operational Research
Publié
LIAO, J., HE, S., FENG, W., FILIERI, R. (2024). “I Love It” Versus “I Recommend It”: The Impact of Implicit and Explicit Endorsement Styles on Electronic Word-of-Mouth Persuasiveness. Journal of Travel Research, 63 (4), 779–795.
SAMEENI, M. S., QADEER , F., WASIM AHMAD, W., FILIERI, R. (2024). An empirical examination of brand hate influence on negative consumer behaviors through NeWOM intensity. Does consumer personality matter?. Journal of Business Research, 173 (February 2024), 114469.
À paraître
D'ACUNTO, D., FILIERI, R., AMATO, S. (2024). Who is sharing green eWOM? Big data evidence from the travel and tourism industry. Journal of Sustainable Tourism
ONOFREI, G., NGUYEN, H., YANG, Y., FILIERI, R. (2023). Entrepreneurial Orientation and the Triple Bottom Line: Does Supply Chain Learning matter?. IEEE Transactions on Engineering Management
Publié
LIAO, J., WANG, W., DU, P., FILIERI, R. (2023). Impact of brand community supportive climates on consumer-to-consumer helping behavior. Journal of Research in Interactive Marketing, 17 (3), 434-452.
LUAN, J., FILIERI, R., XIAO, J., QINGQING , H., ZHU, B., WANG, T. (2023). Product information and green consumption: An integrated perspective of regulatory focus, self-construal, and temporal distance. Information and Management, 60 (2), 103746.
HU, L., FILIERI, R., ACIKGOZ, F., ZOLLO, L., RIALTI, R. (2023). The effect of utilitarian and hedonic motivations on mobile shopping outcomes. A cross-cultural analysis. International Journal of Consumer Studies, 47 (2), 751-766.
O'DWYER, M., FILIERI, R., O'MALLEY, L. (2023). Establishing successful university–industry collaborations: barriers and enablers deconstructed. Journal of Technology Transfer, 48 (2023), 900–931.
FILIERI, R., ACIKGOZ, F., LI, C., ALGUEZAUI, S. (2023). Influencers' “organic” persuasion through electronic word of mouth: A case of sincerity over brains and beauty. Psychology and Marketing, 40 (2), 347-364.
BERGER, D., GHAFFARI , M., VIGLIA, G., FILIERI, R. (2023). Choosing the discount size in the software industry: How to incentivise the salesforce. Industrial Marketing Management, 109 (February 2023), 232-244.
KAUTISH, P., PUROHIT, S., FILIERI, R., DWIVEDI, Y. (2023). Examining the role of consumer motivations to use voice assistants for fashion shopping: The mediating role of awe experience and eWOM. Technological Forecasting and Social Change, 190 (May 2023), 122407.
DWIVEDI, Y., HUGHES, L., WANG, Y., ALALWAN, A. A., AHN, S. J. (., FILIERI, R., BALAKRISHNAN, J., BARTA, S., BELK, R. (2023). Metaverse marketing: How the metaverse will shape the future of consumer research and practice. Psychology and Marketing, 40 (4), 750-776.
FILIERI, R., ACIKGOZ, F., HAO, D. (2023). Electronic word-of-mouth from video bloggers: The role of content quality and source homophily across hedonic and utilitarian products. Journal of Business Research, 160 (May 2023), 113774.
BAZI, S., FILIERI, R., GORTON, M. (2023). Social media content aesthetic quality and customer engagement: The mediating role of entertainment and impacts on brand love and loyalty. Journal of Business Research, 160 (May 2023), 113778.
MELE, E., FILIERI, R., DE CARLO, M. (2023). Pictures of a crisis. Destination marketing organizations’ Instagram communication before and during a global health crisis. Journal of Business Research, 163 (August 2023), 113931.
FILIERI, R., MILONE, F. L., PAOLUCCI, E., RAGUSEO, E. (2023). A big data analysis of COVID-19 impacts on Airbnbs’ bookings behavior applying construal level and signaling theories. International Journal of Hospitality Management, 111 (May 2023), 103461.
LUAN, J., FILIERI, R., XIAO, J., SUN, Y. (2023). Consumer–brand relationships and social distance: A construal level theory perspective. Psychology and Marketing, 40 (7), 1299-1315.
FILIERI, R., D'ACUNTO, D., AMATO, S. (2023). Hotels’ environmentally-framed eWOM. The moderating role of environmental culture. Tourism Management, 98 (October 2023), 104776.
GAN, J., SHI, S., FILIERI, R., LEUNG, W. (2023). Short video marketing and travel intentions: The interplay between visual perspective, visual content, and narration appeal. Tourism Management, 99 (December 2023), 104795.
FILIERI, R., ALGUEZAUI, S., GALATI, F., RAGUSEO, E. (2023). Customer experience with standard and premium Peer-To-Peer offerings: a mixed-method combining text analytics and qualitative analysis. Journal of Business Research, 167 (November 2023), 114128.
FILIERI, R., RAGUSEO, E., GALATI, F. (2023). Negative signals on Peer-to-Peer platforms: The impact of cancellations on host performance across different property types. International Journal of Hospitality Management, 114 (Septembre 2023), 103564.
À paraître
MLADENOVIC, D., ISMAGILOVA, E., FILIERI, R., DWIVEDI, Y. (2023). MetaWOM – toward a sensory word-of-mouth (WOM) in the metaverse. International Journal of Contemporary Hospitality Management
Publié
CAMILLERI, A., FILIERI, R. (2023). Customer satisfaction and loyalty with online consumer reviews: Factors affecting revisit intentions. International Journal of Hospitality Management, 114 (September 2023), 103575.
À paraître
RASTY, F., FILIERI, R. (2023). Consumer engagement with restaurant brands on Instagram: the mediating role of consumer-related factors. International Journal of Contemporary Hospitality Management
Publié
PINO, G., NIETO GARCIA, M., PELUSO, A., VIGLIA, G., FILIERI, R. (2023). Understanding how virtuous lenders encourage support for peer-to-peer platforms’ prosocial initiatives. Journal of Business Research, 168 (November 2023), 114251.
SHUQAIR, S., FILIERI, R., VIGLIA, G., MATTILA, A., PINTO, D. C. (2023). Leveraging online selling through social media influencers. Journal of Business Research, 171 (January 2024), 114391.
WAEHNING, N., FILIERI, R. (2022). Consumer motives for buying regional products: the REGIOSCALE. Marketing Letters, 33 (2022), 215–236.
MALEEHA SHAHID SAMEENI, M. S., WASIM AHMAD, W., FILIERI, R. (2022). Brand betrayal, post-purchase regret, and consumer responses to hedonic versus utilitarian products: The moderating role of betrayal discovery mode. Journal of Business Research, 141 (March 2022), 137-150.
MAINOLFI, G., LO PRESTI, L., MARINO, V., FILIERI, R. (2022). “YOU POST, I TRAVEL.” Bloggers' credibility, digital engagement, and travelers' behavioral intention: The mediating role of hedonic and utilitarian motivations. Psychology and Marketing, 39 (5), 1022–1034.
ONOFREI, G., FILIERI, R., KENNEDY, L. (2022). Social media interactions, purchase intention, and behavioural engagement on social networking platforms: The mediating role of source and content factors.. Journal of Business Research, 142 (March 2022), 100-112.
LI, S., WANG, Y., FILIERI, R., ZU, Y. (2022). Eliciting positive emotion through strategic responses to COVID-19 crisis: Evidence from the tourism sector. Tourism Management, 90 (June 2022), Article N° 104485.
LIAO, J., LI, C., FILIERI, R. (2022). The Role of Humor in Management Response to Positive Consumer Reviews. Journal of Interactive Marketing, 57 (2), 323-342.
RIALTI, R., FILIERI, R., ZOLLO, L., BAZI, S., CIAPPEI, C. (2022). Assessing the relationship between gamified advertising and in-app purchases: a consumers’ benefits-based perspective. International Journal of Advertising, 41 (5), 868-891.
SINGH, P., BALA, H., DEY, B., FILIERI, R. (2022). Enforced remote working: The impact of digital platform-induced stress and remote working experience on technology exhaustion and subjective wellbeing. Journal of Business Research, 151 (November 2022), 269-286.
FILIERI, R., LIN, Z., LI, Y., LU, X., YANG, X. (2022). Customer Emotions in Service Robot Encounters: A Hybrid Machine-Human Intelligence Approach. Journal of Service Research, 25 (4), 614–629.
ACIKGOZ, F., FILIERI, R., YAN, M. (2022). Psychological predictors of intention to use fitness apps: The role of subjective knowledge and innovativeness. International Journal of Human-Computer Interaction, 39 (10), 2142-2154.
DWIVEDI, Y., ISMAGILOVA, E., HUGHES, L., CARLSON, J., FILIERI, R., JACOBSON, J., JAIN, V., KARJALUOTO, H., KEFI, H., KRISHEN, A. S., KUMAR, V., RAHMAN, M., RAMAN, R., RAUSCHNABEL, P., ROWLEY, J., SALO, J., TRAN, G., WANG, Y. (2021). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management, 59 (August 2021), Article N° 102168.
FILIERI, R., RAGUSEO, E., VITARI, C. (2021). Extremely Negative Ratings and Online Consumer Review Helpfulness: The Moderating Role of Product Quality Signals. Journal of Travel Research, 60 (4), 699–717.
FILIERI, R., JAVORNIK, A., HAIMING HAN, H., AURELIO NICETA, A. (2021). Environmentally framed eWOM messages of different valence: The role of environmental concerns, moral norms, and product environmental impact. Psychology and Marketing, 38 (3), 431-454.
YAN, M., FILIERI, R., GORTON, M. (2021). Continuance intention of online technologies: A systematic literature review. International Journal of Information Management, 58 (June 2021), Article N° 102315.
YAN, M., FILIERI, R., RAGUSEO, E., GORTON, M. (2021). Mobile apps for healthy living: Factors influencing continuance intention for health apps.. Technological Forecasting and Social Change, 166 (May 2021), Article N° 120644.
FILIERI, R., YEN, D., YU, Q. (2021). #ILoveLondon: An exploration of the declaration of love towards a destination on Instagram. Tourism Management, 85 (August 2021), Article N° 104291.
D'ACUNTO, D., FILIERI, R., VOLO, S. (2021). "Most Americans like their privacy”. Exploring privacy concerns through US guests´ reviews.. International Journal of Contemporary Hospitality Management, 33 (8), 2773-2798.
FILIERI, R., MARIANI, M. (2021). The role of cultural values in consumers' evaluation of online review helpfulness: a big data approach. International Marketing Review, 38 (6), 1267-1288.
FILIERI, R., LIN, Z., PINO, G., ALGUEZAUI, S., INVERSINI, A. (2021). The role of visual cues in eWOM on consumers’ behavioral intention and decisions. Journal of Business Research, 135 (October 2021), 663-675.
YE CHEN, Y., LIN, Z., FILIERI, R. (2021). Subjective well-being, mobile social media and the enjoyment of tourism experience: a broaden-and-build perspective. Asia Pacific Journal of Tourism Research, 26 (10), 1070-1080.
FILIERI, R., D'AMICO, E., DE STEFANIS, A., PAOLUCCI, E., RAGUSEO, E. (2021). Artificial intelligence (AI) for tourism: an European-based study on successful AI tourism start-ups. International Journal of Contemporary Hospitality Management, 33 (11), 4099-4125.
WANG, Yichuan, ASAAD, Yousra, FILIERI, R. (2020). What makes hosts trust Airbnb? Antecedents of hosts’ trust towards Airbnb and its impact on continuance intention. Journal of Travel Research, 59 (4), 686-703.
JAVORNIK, A., FILIERI, R., GUMANN, R. (2020). “Don't Forget that Others Are Watching, Too!” The Effect of Conversational Human Voice and Reply Length on Observers' Perceptions of Complaint Handling in Social Media. Journal of Interactive Marketing, 50 (May 2020), 100-119.
BAZI, S., FILIERI, R., GORTON, M. (2020). Customers’ motivation to engage with luxury brands on social media. Journal of Business Research, 112 (May2020), 223-235.
LIN, Z., DENGHUA YUAN, D., FILIERI, R., RAN LIU, R., MENGQIN ZHENG, M. (2020). Managing the product-harm crisis in the digital era: The role of consumer online brand community engagement. Journal of Business Research, 115 (July 2020), 38-47.
LAMBERTO ZOLLO, Z., FILIERI, R., RICCARDO RIALTI, R., SUKKI YOON, S. (2020). Unpacking the relationship between social media marketing and brand equity: The mediating role of consumers’ benefits and experience. Journal of Business Research, 117 (September 2020), 256-267.
FILIERI, R., GALATI, F., RAGUSEO, E. (2020). The impact of service attributes and category on eWOM helpfulness: An investigation of extremely negative and positive ratings using latent semantic analytics and regression analysis. Computers in Human Behavior, January 2021 (114), 106527.
CHATZOPOULOU, E., FILIERI, R., ARZU DOGRUYOL, S. (2020). Instagram and body image: Motivation to conform to the “Instabod” and consequences on young male wellbeing. Journal of Consumer Affairs, 54 (4), 1270-1297.
FILIERI, R., ACIGKOZ, F., NDOU, V., DWIVEDI, Y. (2020). Is TripAdvisor still relevant? The influence of review credibility, review usefulness, and ease of use on consumers’ continuance intention. International Journal of Contemporary Hospitality Management, 33 (1), 199-223.
WINTER, A., JONES, W. S., ALLEN, A., PRICE, A., ROSTRON, A., FILIERI, R., GRAZIADIO, S. (2020). The Clinical Need for New Diagnostics in the Identification and Management of Patients with Suspected Sepsis in UK NHS Hospitals: A Survey of Healthcare Professionals. Antibiotics, 9 (11), 737-749.
FILIERI, R., RAGUSEO, Elisabetta, VITARI, Claudio (2019). What moderates the influence of extremely negative ratings? The role of review and reviewer characteristics. International Journal of Hospitality Management, 77 (January 2019), 333-341.
FILIERI, R., LIN, Zhibin, D'ANTONE, Simona, CHATZOPOULOU, Elena (2019). A cultural approach to brand equity: the role of brand mianzi and brand popularity in China. Journal of Brand Management, 26 (4), 376-394.
FILIERI, Raffaele, HOFACKER, C., ALGUEZAUI, Salma (2018). What makes information in online consumer reviews diagnostic over time? The role of review relevancy, factuality, currency, source credibility and ranking score. Computers in Human Behavior, 80 (March 2018), 122-131.
FILIERI, R., MCLEAY, Fraser, TSUI, Bruce, LIN, Zhibin (2018). Consumer perceptions of information helpfulness and determinants of purchase intention in online consumer reviews of services. Information and Management, 55 (8), 956-970.
FILIERI, R., RAGUSEO, Elisabetta, VITARI, Claudio (2018). When are extreme ratings more helpful? Empirical evidence on the moderating effects of review characteristics and product type. Computers in Human Behavior, 88, 134-142.
LIN , Zhibin, CHEN, Ye, FILIERI, R. (2017). Residents’ participation in value co-creation with tourists: the role of perceived tourism impacts and life satisfaction. Tourism Management, (61), 436–442.
FILIERI, R., CHEN, Wenshin, DEY, Bidit (2017). The importance of enhancing, maintaining and saving face in smartphone repurchase intentions of Chinese early adopters: an exploratory study. Information Technology and People, 30 (3), 629-652.
FILIERI, R., LIN, Zhibin (2017). The role of aesthetic, cultural, utilitarian and branding factors in young Chinese consumers' repurchase intention of smartphone brands. Computers in Human Behavior, 67, 139-150.
FILIERI, R. (2016). What makes an online consumer review trustworthy?. Annals of Tourism Research, 58 (May 2016), 46-64.
FILIERI, R. (2016). Antecedents of Knowledge Sourcing and Reuse from a Knowledge Repository in the Virtual Product Prototyping: The Role of Knowledge and System Quality Dimensions. Knowledge and Process Management, 23 (2), 147-160.
FILIERI, R. (2015). What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM. Journal of Business Research, 68 (6), 1261-1270.
LIN, Zhibin, FILIERI, R. (2015). Airline passengers’ continuance intention towards online check-in services: The role of personal innovativeness and subjective knowledge. Transportation Research Part E: Logistics and Transportation Review, September 2015 (81), 158-168.
FILIERI, R., ALGUEZAUI, Salma, MCLEAY, Fraser (2015). Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth. Tourism Management, December 2015 (51), 174-185.
FILIERI, R., ALGUEZAUI, Salma (2015). Knowledge sourcing and knowledge reuse in the virtual product prototyping: an exploratory study in a large automotive supplier of R&D. Expert Systems: the Journal of Knowledge Engineering, 32 (6), 637-651.
FILIERI, R. (2015). From market-driving to market-driven: An analysis of Benetton’s strategy change and its implications for long-term performance. Marketing Intelligence and Planning, 33 (3), 238-257.
FILIERI, R., BIDIT , Dey, FAIZAN , Ali (2015). An assessment of service quality and resulting customer satisfaction in Pakistan International Airlines: Findings from foreigners and overseas Pakistani customers. International Journal of Quality and Reliability Management, 32 (5), 486-502.
FILIERI, R., MCNALLY, Regina, O'DWYER, Michele, O'MALLEY, Lisa (2014). Structural social capital evolution and knowledge transfer: Evidence from an Irish pharmaceutical network. Industrial Marketing Management, 43 (3), 429–440.
FILIERI, R., MCLEAY, Fraser (2014). E-WOM and Accommodation: An Analysis of the Factors That Influence Travelers’ Adoption of Information from Online Reviews. Journal of Travel Research, 53 (1), 44-57.
FILIERI, R. (2013). Consumer co‐creation and new product development: a case study in the food industry. Marketing Intelligence and Planning, 31 (1), 40-53.
FILIERI, R., ALGUEZAUI, Salma (2010). Structural social capital and innovation. Is knowledge transfer the missing link?. Journal of Knowledge Management, 18 (4), 728-757.
FILIERI, R., DEY, Bidit, SOROUR, Karim (2016). ICTs in Developing Countries: Research, Practices and Policy Implications. Palgrave Macmillan
DEY, Bidit, SOROUR, Karim, FILIERI, R. (2016). ICTs in Developing Countries: Research, Practices and Policy Implications. Palgrave Macmillan
FILIERI, R., MCLEAY, Fraser, TSUI, Bruce (2017). Antecedents of Travellers’ Satisfaction and Purchase Intention from Social Commerce Websites. Springer, 517-528.
FILIERI, R., HU, L., BAZI, S. (2020). Antecedents Of Trust Towards Online Shopping In China And Saudi Arabia. The Moderating Role Of Disposition To Trust. 2020 Global Marketing Conference
BAZI, S., FILIERI, R., GORTON, M. (2020). Customer engagement with luxury brands on social media: the role of brand ethereality and post quality. 2020 Global Marketing Conference
BAZI, S., FILIERI, R., GORTON, M. (2017). Exploring The Motivations Of Consumers’ Engagement With Luxury Brands In Social Media Sites. EMAC Annual Conference, 47th EMAC.
Articles de presse
D'ACUNTO, D., FILIERI, R. (2022). Scelte e comportamenti sostenibili dei più giovani. Markup, 305 (Dicembre-gennaio 2022), 32-34.
FILIERI, Raffaele (2017). 7 astuces pour reconnaître les faux avis de clients sur Internet. Huffingtonpost.fr
FILIERI, R., GRUNDY, David, DANCER, Hannah (2014). eWOM in online customer support communities: Key variables in information quality and source credibility. Journal of Direct, Data and Digital Marketing Practice, 15 (4), 290–305.
Activités scientifiques
Editeur associé d'une revue de recherche
Associate Editor Journal of Business Research,
2022
Spanish Journal of Marketing,
2021
European Management Review,
2021
Reviewer revue académique
Behaviour & Information Technology,
2022
Information Processing & Management,
2022
Information Processing & Management,
2022
Journal of Advertising,
2022
Journal of Business Research; International Marketing Review; Journal of Consumer Behavior; Computers in Human Behaviour; Information Technology & People; Technological Forecasting & Social Change; Internet Research; Information & Management; Journal of Knowledge Management; International Journal of Physical Distribution & Logistics Management; Journal of Travel Research; Annals of Tourism Research; International Journal of Contemporary Hospitality Management; International Journal of Hospitality Management; Journal of Destination Marketing; Tourism Analysis; Journal of Hospitality and Tourism Research; Journal of Interactive Marketing; Psychology & Marketing; Tourism Management Perspectives,
2021
Journal of Retailing,
2021
Journal of World Business,
2021
IEEE Transactions on Engineering Management,
2021
Journal of Consumer Behavior,
2021
International Journal of Information Management,
2021
Journal of Retaling & Consumer Services,
2020
European Journal of Information Systems,
2020
Internet Research,
2020
International Journal of Consumer Studies,
2020
International Journal of Advertising,
2020
European Management Journal,
2020
Journal of Business Ethics,
2020
Technological Forecasting & Social Change,
2019
Information & Management,
2019
Journal of Sustainable Tourism,
2019
International Journal of Hospitality Management,
2019
International Marketing Review,
2019
Journal of Interactive Marketing,
2019
Computers in Human Behavior,
2019
Journal of Marketing Management,
2019
Membre Comité éditorial d'une revue de recherche
Internet Research,
2022
International Journal of Contemporary Hospitality Management,
2022
International Journal of Consumer Studies,
2021
Psychology & Marketing,
2021
Journal of Business Research,
2021
Journal of Brand Management,
2020
Tourism Management,
2020
European Management Journal,
2019
International Journal of Culture, Tourism and Hospitality Research,
2019
Journal of Knowledge Management,
2019
Tourism Review
International Journal of Physical Distribution and Logistics Management
Journal of Travel Research
Supervision doctorat
Depuis 2017, Min Yan : Continuance Intention of online food apps, Newcastle University Business School, Royaume Uni
Depuis 2017, Tima Rebai : Memorable experiences in tourism, Newcastle University Business School, Royaume Uni
Depuis 2017, Wenjin Huo : Customer’s adoption of 5G services on social media: The mediating role of customer-based brand equity and technology adoption., Newcastle University Business School, Royaume Uni
Depuis 2017, Du Hao : Motivations and outcomes of consumer engagement with online sexual health communities., Newcastle University Business School, Royaume Uni
Depuis 2016, Saleh Bazi : Consumer Engagement with luxury brands in social media, Newcastle University Business School, Royaume Uni
Depuis 2018, K. AKDENIZ : Attitude towards e-buying of fashion apparel: A double-moderated-mediation model of EWOM, perceived risk, and perceived behavioral control, Universidad de Zaragoza, Espagne
Depuis 2019, Kei Wing (Samuel) MA : Adoption Behavior for Facilities Management Information Systems at Feature Level, Durham Business School, Royaume Uni
Depuis 2021, D. HAJAWI : Resolving the Hype of Luxury Brand Experience in Social Media: The Integral Role of Customer-to-Customer Interactions, Durham Business School, Royaume Uni
Depuis 2018, Wenjiao Zhang : How Outraged Customers React: from the Antecedents to the Consequences of Customer Rage Emotions in Service Failure and Intervention Strategies, Newcastle University Business School, Royaume Uni
Depuis 2020, Z. ZAREZADEH : Technological Progress and Tourist Information Search Strategies, University of Queensland Business School, Australie